Privacy Policy

Unique Adventure’s Two Wheels Discovery Tour values your trust and protects your data. This Privacy Policy explains how we collect and protect your information when you book, contact us, or browse our site. By using our site, you accept this policy, which may be updated with significant changes that will be posted online.

1. Information We Collect

When you interact with us online, by email, or in person, we may collect:

Personal details: name, email address, phone number, nationality, country of residence.
Booking details: selected tours, travel dates, group size, dietary or special requests.
Payment details: billing info, transaction data (processed securely via ABA Payway, Visa, Mastercard).
Emergency contact information (for safety on tours).
Technical data: IP address, device type, browser, server logs.
Website usage data: cookies, Google Analytics, and tracking tools.

2. How We Use Your Information

We use your personal information to:

Confirm bookings & process secure payments.
Provide pre-tour information and guest support.
Tailor tours to your preferences (routes, meals, activities).
Send updates, promotions, or newsletters (with your consent).
Improve our website and services through analytics.
Ensure compliance with legal and regulatory requirements.

3. Data Sharing & Third Parties

We never sell or rent your personal data. However, we may share necessary information with trusted third parties:

Payment providers: ABA Payway, Visa, Mastercard (for secure transactions).
Service partners include hotels, restaurants, guides, drivers, and logistics providers to support your tour.
Authorities: if legally required to protect our guests, staff, or business.

All partners we work with must comply with data protection standards and confidentiality.

4. Payment Security & Data Protection

All payments are encrypted and processed through ABA Payway’s secure gateway, which includes fraud detection.
We do not store credit card details on our servers.
Our website uses SSL encryption to protect data during transactions.
Access to sensitive information is restricted to authorized staff only.

5. Cookies & Tracking

Our website uses cookies to improve browsing and analyze performance:

Essential cookies – for booking & navigation functions.
Analytics cookies – via Google Analytics to monitor traffic and site use.
Marketing cookies – for personalized ads and remarketing.

You can turn off cookies in your browser settings, but some features may not function properly.

6. Data Retention

We keep personal data only as long as necessary to deliver our services, comply with legal requirements, or for operational needs. Guests may request deletion of their personal data by emailing us at [email protected].

7. Guest Rights

You have the right to:

Request a copy of your personal data.
Correct or update your details.
Withdraw consent for marketing communications.
Request deletion of your data (subject to legal requirements).
Object to certain types of data processing.

To exercise these rights, email us at [email protected].

8. Children’s Privacy

Our services are intended for travelers aged 16 years and older. A parent or guardian must make bookings for children. We do not knowingly collect data from minors without obtaining their parents’ consent.

9. Google & Third-Party Services

We use trusted tools for performance and travel services, including:

Google Analytics – to track user behavior.
Google Ads & Remarketing – to show personalized offers.
Google Maps API – for route and location services.
YouTube – for embedded travel videos.

Users may opt out using Google’s privacy tools.

10. Security Measures

We protect your information with:

SSL encryption for online data transfer.
Secure servers with restricted access.
Regular maintenance and monitoring of systems.
Compliance with international data protection standards.

11. Changes to this Policy

We reserve the right to update this Privacy Policy to reflect new regulations or company practices. Updates will be posted on this page with a revised date.